Furniture Elegance and KCB have come together to offer you the easiest and most affordable way to elegantly furnish your dream home and office.






  1. What is the partnership between FE and KCB about?
    The partnership between KCB and FE enables KCB customers to purchase quality furniture from Furniture Elegance and pay in a flexible repayment period; or use any of your KCB card to make payments and get up to 10% discount.
  2. How safe is shopping with Furniture Elegance?
    We want your online shopping to be worry-free, so we prefer SSL(Secure Socket Layers), the industry standard encryption for online shopping. All your personal information including your credit card number, is encrypted by SSL.Even your order information is encrypted by SSL to avoid decoding of that information by unauthorized users. When accessing a secure server, the first characters of the site address will change from “http” to “https”. We guarantee 100 % safe transaction.
  3. How do I register and start my new account?
    Select “My Account” tab from the menu bar. You will be prompted to a new page, where you will find “Create an Account” button on the left hand side. Click and fill in your personal information as requested, before clicking Submit. Registration will now be complete and you will receive a confirmation email to the address you registered with.
  4. The deposit payable?
    No deposit payable to KCB. A customer just need to fill in the KCB FE Credit application form available here or visit the nearest KCB branch.
  5. Who qualifies for KCB Financing?
    Any KCB customer can apply for the KCB credit card and start enjoying the benefits.
  6. What are your rates of interest?
    This facility is interest free meaning ZERO percent on interest.
  7. Who handles the queries at the branch levels or who is the contact person at KCB?
    The KCB customer service can provide this information or the personal bankers.
  8. What maximum credit am I entitled to and how long do I repay?
    Minimum credit is ksh 50k, maximum credit is subect to your credit limit. Repayment period is from 0 to 10 months.
  9. Can I buy furniture from FE without taking credit?
    Yes! A customer can also purchase and pay in full using their KCB cards (Credit, Debt and Prepaid cards) and enjoy up to 10% discount.
  10. I’m upcountry. How do I go about it?
    Make transportation logistics with Furniture Elegance then make loan application at any KCB branch. Once approved and proceeds disbursed into your account, make payments directly to FE and liaise with FE to transport your furniture.
  11. How long does it take for delivery?
    When you order from our site we ensure that the order gets processed within 24 hours and gets delivered within the delivery period of the product mentioned in the product page.
  12. What payment types do you accept ?
    We offer a wide variety of payment types as below : Debit Card, Credit Card, Net Banking